ZMS Info d.o.o., Topolovečka 41, 10 000 Zagreb, OIB 56701731750 (hereinafter: “ZMS Info.” or “we”) processes personal data of the users of its services and visitors to the www.zmsinfo.hr website in accordance with applicable regulations regulating the protection of personal data (General Data Protection Regulation 2016/679).
We will respect your privacy and will only process your personal information as necessary to support our engagement with you. We endeavor to ensure that the information that we process is accurate, relevant, adequate and not excessive.
2.The manner and purpose of personal data processing
Access to the www.zmsinfo.hr website is free and does not require registration. If you want to receive promotional messages about our products and services, you can do so by simply logging your email address, no registration necessary. You can opt out of receiving promotional messages at any time by selecting the opt-out option in a received promotional message.
We may ask you for, or you may submit, certain contact information to us whenever you contact us. In that case we process the information that you provide to us solely in order to provide the information we have been asked for. After responding to your inquiry, we will delete the submitted data.
Personal data necessary for the handling of product claims shall be kept for 12 months from the date of receipt, in accordance with the regulations governing consumer rights.
3. Personal Data Protection
We process the collected personal data and implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. Access to your personal data is limited only to those employees to whom the data is necessary for providing our services. We continually educate our employees on the importance of data confidentiality, data privacy, and data protection. We only collect data that is necessary for said processing and we do not keep the data longer than necessary, nor longer than regulations stipulate.
At any time, you can ask us for information about the processing of your personal data and the exercise of the following rights:
- the right to access data relating to you;
- correction or supplementation of your personal data for accuracy;
- deletion of personal data (if there are no reasonable grounds for keeping it);
- restriction of personal data processing; and
- withdrawal of consent for the processing of personal data (e.g. to receive promotional messages).
If you believe that any of your rights have been violated, you can file a complaint with the Croatian Personal Data Protection Agency – Agencija za zaštitu osobnih podataka, Selska cesta 136 14, HR – 10 000 Zagreb, email: email@example.com.
5.Contact for Personal Data Protection
You may send any requests, complaints or inquiries concerning the processing and protection of personal data to the e-mail address firstname.lastname@example.org. In accordance with the current legislation regulating personal data protection, any request/inquiry will be resolved as soon as possible and at the latest within 30 days of receipt. When contacting and setting up said requests/inquiries, we will make appropriate efforts to verify your identity and prevent unauthorized processing of your personal data.
Personal Data Protection Officer
Tel. + 385 1 2912 096
Fax. + 385 1 2912 097
6.Rules for personal data protection at third-party websites/by third parties
On this page, you can find links to other websites or portals. The rules of personal data protection on these websites or portals may be different from these rules. On our website, we offer some social networking features that also include the sharing of personal data on social networks. We, therefore, instruct you to familiarise yourself with the personal data protection rules applicable to any third-party pages. websites, portals, and social networks or any other third parties.
This policy was last amended June 10, 2020.
We also divide cookies into first and third-party cookies. First-party cookies come from the site you are visiting, while third-party cookies come through advertisements or through external services from other websites. First-party cookies, except for the proper functioning of the Web site, are also used for statistical monitoring of the activity on the website. The information collected for this purpose includes the IP address of the user, the browser information, the language, the operating system, and other standard statistical data collected and analyzed solely in an anonymous and mass form. Third-party cookies are commonly used by advertising networks to analyze user behavior on various web sites. The purpose of the analysis is to profile users according to demos, interests, etc., which is most often used for advertising purposes.
How do cookies actually work?
Cookies store information in the form of “key” and “value” pairs within text files.
The http://www.zmsinfo.hr/ website uses the Google Analytics Tool for statistical monitoring of user activity. User activity is monitored to ensure the proper functioning of the website in order to improve the site and improve the user experience. Google Analytics does not allow user identification, although it processes some types of private data, such as IP addresses. This is accomplished by aggregating data and anonymization techniques, such as IP address masking.
Detailed information about this service and the cookies it uses, as well as the user’s ability to regulate the monitoring of their own activities, is available at: https://www.google.com/analytics/learn/privacy.html.